Det er utrolig irriterende, som medlem og aktie-ejer, at man får skemaer hvor det forventes at vi svarer på for at opnå en bedre forretningskede og service.
Når så det er gjort, så bliver man pålagt at købe en vare man ikke trænger. (næsten gratis)
Jeg var i den situation den 1.Maj 2017. . . 2.Maj fik jeg en telefon hvor de mente at jeg burde bestille 2 ~ TO~ varer. I det øjeblikket afbestilte jeg også den første ordre.
Den 3. Maj oplever jeg at de ikke accepterer afbestillingen og trækker alligevel penge fra min konto og afsender produktet.
Endda jeg sendte et brev til COOP's hovedkontor om situationen den 2.Maj, og bad om at krav på dette produkt IKKE skulle accepteres. Det blev heller ikke acceptert!!!
Så i fremtiden accepterer jeg INGEN spørre-skemaer i min e-mail.
Nedenfor kan I se forløbet av brev-veksling, som en advarsel til alle andre medlemmer.
IKKE SVAR PÅ NOGEN SPØRGE-SKEMAER SOM KOMMER I POSTEN. Hvis de vil at medlemmene skal svare på noget, så skal skemaet komme som vanlig post eller fra forretningen hvor det også skal afleveres.
Bestillingsdato: 05/01/2017 10:54am
Varer i din ordre:
Lean Garcinia Plus Initial Offer DK
On Monday, May 1, 2017 4:54 PM, www.leangarciniaplus.com <email@example.com> wrote:
On Tue, 2 May at 3:32 PM , kirsten namskau <firstname.lastname@example.org> wrote:
I am canceling this order since I got a phone-call this morning telling me to also order one more Item.
1) I find it VERY uncomfortable to be demanded to make an order of ANY item i don't need, to be able to come with in a raffle after some questions of my opinion of the company that should help COOP-company in Denmark.
2) As a member and actie-owner of COOP, this is NOT acceptable.
3) I am sending a copy of this letter to the office in Denmark, in the case you are NOT from COOP, but a criminal spam.
4) I do NOT want to see that you have taken ANY money from my COOP payment-card.
In the future... You shall never ask for any purchase from a member of COOP when the person only want to answer some questions to help making the company better.
Member nr.: 33044750
Thank you for reaching out to us. After reviewing your account, I see that your trial order was placed on the 05/01/2017 . The trial order that you placed was for a month supply of Lean Garcinia
By ordering a trial, you will be sent a month supply of the product and charge you only for the shipping and handling fee. If you feel that the product is not for you cancel your account within 14 days from the order date to avoid being billed the full price of the product and enrolled into a monthly subscription plan.
We haven't heard anything from you to cancel. That's the reason why you got billed the full price of the product that you recently received. We understand that some customers might overlook the terms & conditions on our website.
We are sorry to hear that you wish to cancel your order. We are happy to offer you a 50% discount on the price of our products. This is our most popular option since it's a great value and saves you the trouble of sending the product back to us.
If you do not want to be charged 50% of the product price, please respond to this email so that we know you'll be sending the product back to us. As a courtesy The 50% charge will be assessed at the end of the trial period unless we hear back from you before that. If you're happy with the 50% price reduction, you don't need to do anything else, your account has been closed and you will not receive any additional shipments or charges.
We can then provide the return instructions and issue you an RMA number. In the Terms and Conditions you agreed to, it states that we need to receive the product back to avoid being charged for the full price of the product.
Please let us know if you have any other questions or if you plan on returning the product to us. Thank you
On Wed, 3 May at 15:00 AM , kirsten namskau <email@example.com> wrote:
What in HELL are you doing??? I was forsed to make that order to come with in a questionary document for COOP- company in Denmark. Where I am a member.
That was 1. may 2017. . . not 5. january!!!
The day after (2.May) I got a phonecall where I was asked to by two products. I said NO!!! And in that monent I also CANCELLED THE FIRST ORDER!!!!! So why have you sent it???
Are you not able to neighter hear nor understand???
I CANCELLED THE ORDER!!!
Do you understand that order??? Why have you taken money from my account???
I have reported this to the Danish Coop company. Because I do not accept to be forced to make an order of a product I DO NOT NEED!!!
How dare you???? I expect you to return the money to my account instantly.
I will also forward this letter from you to the main-office in Denmark.
I will put this on my facebook, instagram and linkedIn and my blogg too to inform everybody about this kind of crime.
You are criminal thieves. And you fucking don’t dear to send anything more to me.
Please tell me if it is anything you do not understand in this letter.